Privacy Policy
Last updated: October 2026
This Privacy Policy explains what information Hillside Paws Rescue (“we,” “us”) collects when you visit this website or make a donation, and how we use it.
Information we collect
When you donate, your payment details (card number, billing address) are collected and processed directly by our payment provider — either Paddle.com Market Limited (“Paddle”) or Perfect Pay, depending on the checkout you use — and we never see or store your card information. The payment provider collects the details its checkout asks for (such as your name, email address, and country) to process your donation and send you a receipt, under its own privacy policy. If you set up a monthly donation through Paddle, Paddle also stores what's needed to bill you each month and to let you manage or cancel it yourself. We also use analytics tools — the Meta (Facebook) Conversions API, Microsoft Clarity, and our own server logs — to understand how visitors use this page (for example, which sections get read, whether the video is watched, and where donations come from). These tools may use cookies and collect your approximate location (from your IP address) so we can show donation amounts in your local currency (USD, EUR, or GBP).
Cookies
This site sets a small number of first-party cookies: one to remember which ad brought you here (if any), and one anonymous ID used only to improve the accuracy of our advertising analytics. Microsoft Clarity, and the Meta Pixel if enabled, may set their own cookies in your browser — see their respective privacy policies for details.
How we use your information
We use the information above to: process and send a receipt for your donation; show you the right currency for your region; understand and improve this page; and, where applicable, measure and improve our advertising.
Sharing your information
We share information with the service providers that make this page work: Paddle and Perfect Pay (payments), Meta (advertising analytics), Microsoft (Clarity analytics), and Mux (video hosting). We do not sell your personal information.
Your rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to object to how it's used. For anything related to your payment or subscription, the payment provider you used (Paddle or Perfect Pay) can help you directly, for example through the link in your receipt email. For anything else, contact us at hello@hillsidepaws.org.
Children's privacy
This site is not directed at children, and we do not knowingly collect information from anyone under 16.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last revised.
Contact us
Questions about this policy? Reach us at hello@hillsidepaws.org.